FAQS

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Soy Essentials 


  • What are soy candles and wax melts?

    Soy candles and wax melts are made from soy wax. Soy wax is created from the oil of a soybean.  


  • What are the benefits of soy?

    - Soy wax is natural, derived from soybeans grown in the USA and biodegradable! 

    - Soy candles and melts provide a cleaner burn as it is non-toxic and produces less soot compared to its competitor, paraffin. 

    - Soy candles that are 100% soy has a longer burn time. Enjoy more tranquility with your candles and melts. 

  • What do you scent your candles and wax melts with?

     High quality fragrance oils that are toxin and phthalate free. 

  • How do wax melts work?
    Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.
  • What are your wicks made of?

     Our wicks are made from cotton.

  • When should you trim your wick?

     The wick should be trimmed before each burn. Trim the wick to 1/4 inch. Too small of a trim could cause a smaller melt pool, and too large of a trim could burn through your candle faster. Too large of a trim could also cause your candle to “dance”. If this happens, blow out the candle, trim the wick to proper size, and relight.


Shipping


  • How long is domestic shipping?

    Shipping is 3-5 business days after 1-2 day processing/fulfillment.


Return Policy


  • Can I return my purchase?

    Prissy Home Essentials does not accept returns at this time. If you're looking to test out scents before commiting to a large candle or melt bag, there are sample kits available! 

  • What happens if I order arrives damaged?

    If your items are lost or damaged during transit, please reach out to us immediately so that we can send a replacement.

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